Privacy policy

Mercurius B.V. stores your personal data in a secure database. And that's where it stays. We do not share your information with third parties for commercial purposes. However, to process your first order quickly, we do need some of your details:

What do we need to know from you?

Your first and last name so we can address you correctly.
Shipping and billing address so we know where to send the invoices and your orders.
Phone number to quickly reach you if we have any questions about your order, so that there are no delays.
The email address where you wish to receive communication regarding your order and invoices.

We also use your data for the following:

To assist you as effectively as possible with our customer service. When we have your details in our system, you don't have to provide them every time you call or email us. Please make sure your details are up to date by updating them in "my account" or informing our customer service of any changes as soon as possible.
To process your orders as efficiently as possible. Your Mercurius B.V. account contains your personal details such as name, shipping and billing address, phone number, and login information. This prevents you from having to enter your details every time. We also store the details of your previous orders so we can assist you more quickly.
To prevent fraud. Sometimes we need your information to investigate, prevent, or combat fraud. If further investigation into your data is required, we may unfortunately be obligated to provide it to the relevant authorities.

Do you want to view your personal data? Or would you like to modify or delete it from our system? No problem! You can make these changes in your own Mercurius B.V. account.

Questions and feedback

We regularly check if we comply with this privacy policy correctly. If you have any questions about this, you can always contact us.

Mercurius B.V.
Esp 215
5633AD Eindhoven
+31 (0)40 2645800

For more information, you can also send an email to info@mail-international.com