Returning your product

Whenever possible we hope you order exactly what you need. In the event you need to return product, you are welcome to contact us for a Return Form. This helps us track the product as we receive it back into our warehouse inventory. Furthermore it helps us apply credit or reverse charges on your card.

You pay the shipping costs of returning the order. Return address:

Mercurius address

Mercurius Canada Ltd.
250 Dog Lake Rd
ON P7G 2G2 Thunder Bay

You can only return the article if:

• The article is complete and in its original packaging
• The item is in sellable condition
• Flutes, chalk and Ruitertassen bags can only be returned if unopened and unused

Reimbursement

Our policy is to refund your account within 3 working days of receipt of your return product.