Delivery and collection
Delivery options
*Who delivers your order?*
You can see which delivery options you can choose in the shopping basket.
Delivery by Under Mercurius Canada Ltd. you can order until hours to have your order delivered to your home the next working day. Are...
You can see which delivery options you can choose in the shopping basket.
Delivery by Under Mercurius Canada Ltd. you can order until hours to have your order delivered to your home the next working day. Are...
Order status
We will keep you informed on the status of your order. This refers to the notifications you can receive.
The order:
You receive:
has been correctly processed
the order confirmation by email
has left our warehouse...
Will call
Would you prefer to pick up your order yourself? You can contact our office to arrange for pick up from our warehouse in Thunder Bay, Ontario. Simply include a message to us when ordering so we can expect to hear from you. You can collect your order ...
Parcel not received and other questions
You expected a parcel from Mercurius Canada Ltd., but it has not been supplied by us. First check the points below:
Check the parcel’s Track & Trace code in your account
You can find the Track & Trace code in your account. ...
Change your address
Have you moved or have you ordered something sent to an incorrect address? Please notify us as soon as possible!
Moving
When moving, easily change your shipping address in your Mercurius Canada Ltd. account through our website. It is your responsibility...
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